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Anonymized Real-World Example

Sign forms online and submit them securely

From a form to an end-to-end digital process: enter data in the browser, sign directly on the device, and transfer the data in encrypted form for further processing.

Insurance Broker EnvironmentOnline SignatureEncrypted Transmission
Illustration of a digital form and signature process
Illustrative process diagram—not a customer screenshot

Background

Forms containing personal data should be as easy as possible to fill out and sign. The previous process—which involved printing, scanning, and returning the forms—resulted in media breaks and additional manual work.

Challenge

The solution had to combine ease of use across various devices, direct online signing, and secure transmission of sensitive content. At the same time, the data needed to be available in a structured format for further processing.

The Solution Implemented

The form is made available through a secure online application. The required information is entered directly in the browser. The form is then signed on a smartphone, tablet, or computer. The fully completed form is transmitted in encrypted form to the designated follow-up process and can be processed further without the need for manual re-entry.

The Process

  1. Open a Protected Form Process
  2. Enter information directly in the browser
  3. Sign on the existing device
  4. Send the form securely
  5. Process Structured Data in the Subsequent Process